5 Ways To Fix Error Code ‘0XC00D36C4’ While Playing Videos/Music

The 0xC00D36C4 error code is a common frustration for users attempting to play videos or music on Windows-based systems.

This perplexing error can disrupt your multimedia experience and leave you wondering about its meaning and how to resolve it.

In this in-depth guide, we will explore the intricacies of the 0xC00D36C4 error, its significance, potential causes, and effective solutions to get your videos and music playing smoothly again.

Understanding the 0xC00D36C4 Error

The 0xC00D36C4 error is encountered primarily when attempting to play video or audio files using Windows Media Player or other media players on Windows-based systems.

This error code signifies that there is an issue preventing the media player from decoding and rendering the media content correctly, resulting in playback failure.

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Common Symptoms of the 0xC00D36C4 Error

Before we delve into the causes and solutions, let’s take a look at some common symptoms associated with the 0xC00D36C4 error:

1. Media Playback Failure: The most apparent symptom is the inability to play video or audio files, with the media player displaying an error message.
2. Error Codes: You may encounter error codes such as 0xC00D36C4 or related error messages that provide more details about the issue.
3. Frozen Media Player: In some cases, the media player may become unresponsive or freeze when you attempt to play a file.
4. Audio/Video Distortion: If playback does occur, you might experience distorted audio or video, making the content unwatchable or incomprehensible.

Now that we understand the symptoms, let’s explore the potential causes of the 0xC00D36C4 error.

Possible Causes of the 0xC00D36C4 Error

To effectively troubleshoot and resolve this error, it’s essential to identify its underlying causes. Here are some common reasons behind the 0xC00D36C4 error:

1. Missing or Corrupted Codec: Codecs are essential for encoding and decoding audio and video data. If the required codec is missing or corrupted, it can lead to playback issues.
2. Outdated Media Player: Using an outdated or incompatible media player can result in errors when attempting to play certain media formats.
3. Corrupted Media Files: The media files themselves might be corrupted or incomplete, causing errors during playback.
4. Incompatible Media Format: Some media players may not support certain file formats, leading to playback failures.
5. Driver Issues: Outdated or incompatible audio or video drivers can interfere with media playback.
6. Malware or Viruses: Malicious software can disrupt system functions, including media playback, leading to errors.
7. Windows Updates: Occasionally, Windows updates may introduce compatibility issues with media players and codecs.

Now that we’ve identified the potential causes let’s explore the solutions to fix the 0xC00D36C4 error:

How to Fix Error Code 0XC00D36C4 While Watching Videos or Listening to Music

The methods listed below are solutions that can assist you in dealing with the problem and are safe to utilise. These approaches do not require any technical knowledge.

All that is required is a basic understanding of the device, after which you may follow the instructions and resolve the issue.

Method 1: Downloading the VLC Media Player 

VLC Media Player is a free media player that can play a wide range of audio and video file formats.

It is compatible with all operating systems and platforms, including Android, iPad, and iOS. The Error Code 0XC00D36C4 can be fixed by downloading the VLC media player.

The steps below will walk you through the process of downloading and installing it:

Step 1: To begin, go to the VLC Media Player’s official website or the Windows Store and download it.

Step 2: Then, to finish the installation, follow the on-screen directions.

If you don’t want to use VLC, try QuickTime, Winamp, KMPlayer, Windows Media Center, Windows Media Player, or another media player.

Method 2: Fixing the Codec

The next step is to correct the codec. A codec, or coder-decoder, is a computer programme that compresses and decompresses data such as video clips and audio files.

When a user-created file does not work properly, it is presumed that the problem is with the codec. It’s a good idea to get the codec fixed. The steps below will assist you in doing so –

Step 1: First, you must locate and download a genuine programme, such as Video Converter or another Repair utility.

Step 2: Finish the installation by following the on-screen directions.

Step 3: Locate the corrupted file and add it to the software that was previously installed.

Step 4: After that, follow the instructions once more. You may be asked to adjust the format by the tool. Change it if necessary, or simply click “Repair.”

Method 3: Run the Windows Media Player Troubleshooter

The troubleshooter for Windows Media Player is the third option on the list. The troubleshooter for Windows Media Player can be run by following the steps below –

Step 1: Type Troubleshooter into the search box and press Enter.

Step 2: Scroll down the main panel to discover options and click on them. After that, choose “Run the Troubleshooter.”

Step 3: After that, follow the on-screen instructions.

If the problem persists, we’ll proceed to the following step.

Method 4: Disabling Windows Media Player’s Copy Protection

This Error Code 0XC00D36C4 could be caused by the Copy Protection feature of Windows Media Player. As a result, we recommend that you turn it off or disable it. The steps outlined below will assist you in doing so –

Step 1: The first step is to locate and open the Windows Media Player.

Step 2: Navigate to the Organize tab in the top-left corner and click it.

Step 3: Select selections from the drop-down menu.

Step 4: Select the Rib Music option from the drop-down menu.

Step 5: Under the rib music settings, uncheck the Copy Protect Music box and click Ok.

If the problem code persists, try the following and final methods.

Method 5: Reconfiguring the Playback Settings

Reconfiguring the Playback Settings is the next and final option on the list. The issue could be caused by a bug or by changes made by another user. The steps below will assist you in doing so –

Step 1: Go to the bottom right corner of your screen and click the Volume icon.

Step 2: Locate and select Playback Settings.

Step 3: From the Speaker option, select Configuration choices.

Step 4: A speaker configuration window will appear, listing all of the device’s audios.

Step 5: After that, test all of the audios to find the one that isn’t working. When you locate it, a notification stating “Failed to play test tone” will appear on your screen.

Step 6: After you’ve tested all of the audios, click Next.

Step 7: Uncheck all of the audios that failed to play and caused the issue.

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Conclusion

The procedures listed above will assist you in resolving the Error Code 0XC00D36C4 that occurs during the process of playing videos/music.

Also, we hope that this post can assist you in resolving difficulties; but, if you continue to have problems, please contact an expert.

FAQs on the “0XC00D36C4” Error

1. What is the “0XC00D36C4” error?

The “0XC00D36C4” error occurs when trying to play a media file (audio or video) in a Windows system, typically using Windows Media Player, Groove Music, or the Movies & TV app. This error indicates that the media file cannot be played due to unsupported file formats, missing codecs, or corrupted files.

2. Why does the “0XC00D36C4” error occur?

• The error can occur due to several reasons:
  • The media file format is not supported by the media player.
  • Missing or outdated codecs required to play the file.
  • The file itself is corrupted or incomplete.
  • Copy-protection or Digital Rights Management (DRM) restrictions on the file.
  • Issues with external storage devices where the file is stored (e.g., USB drives, external hard drives).

3. How can I fix the “0XC00D36C4” error?

• To fix the “0XC00D36C4” error, try the following steps:
  • Convert the media file to a different format (such as MP4 or MP3) using a file converter.
  • Install missing codecs to support additional file formats.
  • Update your media player to ensure it supports the latest file types.
  • Play the file on a different media player, such as VLC, which supports a wider range of formats.
  • Check for DRM protection if the file was purchased or downloaded from a paid service.
  • Move the file to local storage if it is stored on an external drive or USB stick.

4. How do I convert a media file to a supported format?

• To convert a media file to a supported format:
  • Use free online converters such as Online Video Converter or software like HandBrake or Freemake Video Converter.
  • Choose a common format like MP4 for video files or MP3 for audio files.
  • After conversion, try playing the file again using your preferred media player.

5. How do I install missing codecs to fix this error?

• To install missing codecs:
  • Download and install the K-Lite Codec Pack, which supports a wide range of audio and video formats.
  • After installation, restart your media player and try playing the file again.
  • Alternatively, some media players like VLC Media Player come with built-in codecs, so you can use them without needing extra codec packs.

6. What media players can I use to avoid the “0XC00D36C4” error?

• Media players that support a wide range of formats include:
  • VLC Media Player: Known for its ability to play almost any file type without needing additional codecs.
  • KMPlayer or PotPlayer: Both support a variety of media formats and come with built-in codecs.
  • MPC-HC (Media Player Classic): Lightweight and supports many formats with the help of codec packs.

7. How do I check if the file is corrupted?

• To check if the file is corrupted:
  • Try playing the file on another device or media player.
  • Re-download the file from its original source if possible.
  • Check the file size and compare it to similar files to ensure it is complete.
  • Run a file repair tool, such as VLC’s built-in file repair or third-party tools like Stellar Repair for Video, to fix corrupted media files.

8. Can Digital Rights Management (DRM) cause the “0XC00D36C4” error?

• Yes, DRM protection can cause this error, especially for media files purchased or downloaded from online stores. DRM restricts how and where the file can be played. To resolve this:
  • Ensure you are using the correct app or service to play the file.
  • Verify your subscription or purchase is valid, and check for any restrictions on the file.
  • Try logging into the service (e.g., Microsoft Store, iTunes) where you purchased the file to authenticate playback.

9. How do I update Windows Media Player or other media apps to fix this error?

• To update Windows Media Player:
  • Go to Settings > Update & Security > Windows Update, and check for updates.
  • Windows Media Player is usually updated with system updates, so keeping your system up to date will ensure the latest version is installed.
• To update other media apps like Groove Music or Movies & TV:
  • Open the Microsoft Store, go to Downloads and updates, and check for updates to the apps.

10. Can external storage devices cause the “0XC00D36C4” error?

• Yes, if the media file is stored on an external storage device (e.g., USB, external hard drive) and the device is not properly connected or has read/write issues, it may trigger the error. To resolve this:
  • Move the media file to your local storage (e.g., your PC’s internal hard drive) and try playing it from there.
  • Check the external storage device for errors by running chkdsk or using the Disk Management tool to repair any disk issues.

11. What should I do if none of these solutions fix the “0XC00D36C4” error?

• If none of the solutions work:
  • Try another device to rule out system-related issues.
  • Re-download the media file from its original source if possible.
  • Contact the file provider or service (e.g., a streaming service or content provider) if the file was purchased, and inquire about compatibility issues.

By following these steps, you can troubleshoot and resolve the “0XC00D36C4” error, ensuring smooth playback of your media files without further interruptions.